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	Enterprise Resource Planning system

Enterprise Resource Planning (ERP) is a business management system that integrates all facets of the business, including planning, manufacturing, sales and marketing. ERP systems are originated to serve the information needs of manufacturing companies. Over time though, they have grown to serve other industries, including financial services, customer good sector, supplier chain management and human resource sector. With this growth, ERP systems, which first ran on mainframes before migrating to client or server systems, are now migrating to the Web and include numerous applications. ERP is a product that helps automate a company's business process by employing an integrated user interface, an integrated data set, and an integrated code set. EC*ERP business software integrates the information used by an organization's many different departmental functions into an unified computer system. It is designed to model and automate many of the basic processes of a business organization, from finance to the manufacturing management, with a goal of integrating information across the company and eliminating complex, expensive links between computer systems that were never meant to 'talk' to each other. It uses web as a platform to bring customers, vendors, suppliers, manufacturers and employees together.


ECERP Modules ECERP consists of 5 vital modules namely CRM, MRP, SCM ,HRM and FRM. CRM is a customer-focused business strategy designed to optimize revenue, profitability, and customer loyalty.CRM gives the most value to customers by tightly integrating their sales, marketing and support efforts. CRM's primary objective is to provide the entire organization with a complete, 360-degree view of the customer, no matter where the information resides or where the customer touch-point occurs. CRM manages every point of contact with the customer to ensure that each customer gets the best level of service and that no sales opportunities are lost. By implementing a CRM strategy, an organization can improve the business processes and technology solutions around selling, marketing and servicing functions across all customer touch-points (for example: Web, e-mail, phone, fax, in-person). Top MRP is a highly integrated & complex solution controlling the entire Manufacturing Management Activity. MRP consists of Engineering Management, Demand Management, Sales Order Management, Master Production Planning & Scheduling, Production Order Release, Shop floor control with Lot Traveler & Machine Loading Sheets, Material Requirement Planning, Material Stores & Finished Goods Stores Management, Shipment Management, Purchase Management, Quality Control, Plant & Machinery Maintenance Management etc. modules. This system increases the plant utilization capacity and production rate. Top SCM brings together the internal and external people and processes associated with its flow of goods. Supply chain begins with natural resources and extends through multiple points until a final product reaches the ultimate consumer. Successful SCM allows an enterprise to anticipate, demand and deliver the right product to the right place, at the right time and at the lowest possible cost to satisfy its customers. Our SCM system is integrated with all kinds of suppliers to make B2B exchange activity a reality. Top HRM** is a system that manages the employee records. HRM's primary objective is to reduce the paper - based administrative burden many businesses face. According to the 1998 Forrester Research Study, this function consumes as much as 80 percent of the time of the HR department. HRM offers employees self-service benefits administration, with which they can update their contact information. Top