Managed Security Services > Proprietary Methodologies, Applications & Appliances
The proprietary methodologies, applications and appliances used by Extol and their descriptions are as follows: -
 
iFilter

iPatrol iFilter is an intelligent program that controls the capacity of log files. Instead of letting logs grow into voluminous proportions, the Extol iFilter has the competency to control the capacity by dropping repeated logs. The logs are temporarily stored or archived so that they can be used for incident tracking and forensics. The filtered logs enable efficient analysis.
 
Heartbeat Manager

The iPatrol Heartbeat Manager is a fully automated application for surveillance of Internet and notification of Internet unavailability. Full automation eliminates the risks of human fatigue over long hours of surveillance. Extol's professionals will be notified immediately to attend to alerts.
 
Performance Manager

iPatrol Performance Manager is an application which tracks and monitors performance statistics of a computer system. It is able to monitor:-
  • CPU utilisation,
  • Traffic and bandwidth utilisation,
  • Hard disk space usage,
  • Total number of login users,
  • Memory usage,
  • CPU temperature,
  • CPU fan,
  • Network statistics,
  • Room temperature, and
  • Any other Simple Network Management Protocols ("SNMP") based information.
With all these features, end-users will be able to determine the health status of the host in real-time. iPatrol Performance Manager utilises a special database system that is able to store historical performance statistics without requiring enormous amount of data storage space. It is partly the component of iPatrol HostGUARD.
 
Log Analysis

This is an application, which enables central collection of logs and network messages from host, servers, devices, IDS and a host of other messaging protocols. Logs are then converted to an SQL database for easy searching and data mining. Logs can also be stored in a tape device or a line printer.
 
FirewallGUARD

iPatrol FirewallGUARD is an application which enables the monitoring of network activity at the firewall level, the vulnerability assessment management, the log analysis and the monitoring of the firewall.
iPatrol FirewallGUARD offers:
  • 24/7 real-time Monitoring
  • 24/7 real-time Alerting
  • 24/7 Onsite Support
 
IntruGUARD

iPatrol IntruGUARD is an application that monitors and manages Network Intrusion Detection Systems 24/7. Among the features offered by iPatrol IntruGUARD are: -
  • 24x7 Real-Time Monitoring,
  • 24/7 Real-Time Alerting,
  • Performance Monitoring,
  • Yearly Health-Check and
  • Comprehensive Monthly Report.
 
HostGUARD

iPatrol HostGUARD is an application that monitors the integrity of hosts on a real-time basis. The monitoring activity includes host performance monitoring and alerting. Performance monitoring includes:-
  • CPU utilisation,
  • Traffic and bandwidth utilisation,
  • Hard disk space usage,
  • Total number of login users,
  • Memory usage, and
  • Total number of processes
With all these features, end-users will be able to determine the health status of the host in real-time.

On top of the above features, all syslog compatible formats can be centralized and monitored through a single console. From here, Extol can monitor the real-time performance of the devices and plan its capacity.

For instance, if the iPatrol HostGUARD report shows that the host or device is running on a high capacity, and then it shows that its capacity is being overused, its utilization has to be scaled down or else it may cause damage to the host or device. It is indeed very important to perform a usage profiling on any host or device because it can minimize cost in the long run. iPatrol HostGUARD can determine the actual usage of the host or device and not clog up its actual capacity.

This area also helps to protect desktops or server. It has the capability to determine the level of integrity on desktops or servers by performing automated checks on the actual host itself. Normally, iPatrol HostGUARD checks the A/V signatures status, patches level, Integrity Conform Level, and whether it is equipped with any personal firewall or not.
 
Vulnerability Assessment Monitoring

This application enables organizations to periodically receive a report on the status of their vulnerability assessment. It utilizes the most up-to-date Internet vulnerability scanner called Nessus (a third party product), which is one of the many components of this application. Organizations will be able to remotely and securely log into Extol's extranet to view vulnerability reports. Reports include recommendations and expert advice on countermeasures.
 
Central Command

Extol has developed an electronic map that can display all systems or specific systems that are under its surveillance. The map will display all the operations and network systems under surveillance, and in the event of an attack or a breach, the map will display an alarm for the immediate attention of Extol, to easily indicate the system at risk and take appropriate action. Currently, the Central Command only monitors clients in Malaysia.
 
Threat profiling

Extol's ICT Security Methodology involves among others, the profiling of threats in a tree-like structure, whereby the findings are then translated into a countermeasure threat matrix, which maps the most appropriate countermeasures to the corresponding identified threats.
 
FS9000

The Forensic Server or FS9000 is a hardware solution and its main component is the automated log analysis system, which is divided into the X-SIG, a rule-based fraud detection system (AI technology) and the X-Net, a Neural Network-based Anomaly Detection System.
 
Armour virus control

An anti-virus application software which provides protection, identification and eradication of computer viruses on standalone PCs and computer network servers.
 
Armour Gatesecure

An application used to route incoming e-mails from the de-militarised zone to the gateway scanner for prior scanning of e-mail attachments. It also works reversibly by scanning outgoing e-mails, cleaning virus attachment and adding a disclaimer note to the messages. Armour GateSecure prevents known computer viruses, macros, worms and Trojan horses from reaching the mail server and has a 99.9% detection rate of viruses in the wild (viruses which have been released). Armour GateSecure also offers content filtering and group configuration basic options, which make it capable of filtering e-mails, based on the contents and attachments.
 
Extol Safe Computing

A comprehensive training that teaches computer users to recognise threats as well as to learn and exercise best practices
 
M4
FirewallGUARD (IPFG)
IntruGUARD (IPIG)
Log Analysis (IPLA)
Performance Manager (IPPM)
Web Application Firewall Managed/ Hosted Services (WAFMS/ WAFHS)
Web Application Assessment (WAA)
Spam Firewall Managed/ Hosted Services (SFMS/ SFHS)
Data Loss Prevention & Employee Productivity Solution
Proprietary Methodologies, Applications & Appliances